Application Services is a department within the Division of Information Technology Services at Albany
State University (ASU) that supports the goals and mission of the University by developing,
coordinating, and managing Software Applications/Systems that provide critical information
services for university constituents.
There are four Groups under Application Services:
1. Enterprise Applications provides design, implementation and production support services for:
a) Ellucian Banner – Student Information System (SIS), an Enterprise Resource
Planning (ERP) system
b) DegreeWorks – Degree Audit system
c) Banner Document Management (BDM) – Imaging system
d) Other Applications: TouchNet, NelNet, 25Live/CollegeNet, LiveText, PyraMed,
2. Reporting Services is responsible for the planning, designing, analysis, testing, implementation, programming,
and on-going support for campus-wide Enterprise Reporting, Database/Warehouse applications
and other data projects.
3. Business Applications supports StarRez (Housing Application), Blackboard Transact (ID Card system), Salto
(Door/Card Access System), Blackboard Connect, BossCars, etc.
4. Web Services develops and maintains Web Applications which provides information/data for university
constituents. Web Services also supports the University’s Website and offers best
practices related to website development, search engine optimization, and web accessibility.
They build both internet and intranet applications that support student activities
like: New Student Orientation (NSO), RAMily App, Reinstatement, Intent to Enroll,