What Happens When I Contact The ASU Helpdesk?
No matter if you call the helpdesk or walk in, the ASU Helpdesk will create a support ticket to record the request. If the initial Customer Service Professional is not able to resolve your issue immediately, the ticket will be routed to the next level of support so that you receive the assistance you need.
For the quickest response, please be prepared to provide the following information:
We will only reset passwords for the actual owner of an account and identification will be verified.
Hours of Operations & Location
Office Hours: Mon. - Fri. (7:30AM - 5:30PM)
Office Location: James Pendergrast Memorial Library, 1st Floor
Helpdesk Phone Number: (229 430-4909)