Student Technology

Information is an integral part of your education at Albany State University. The following information will help you meet the technology requirements of the University

Getting Started

Are you new to ASU? This area will assist you in getting started using the ASU network and familiarize you with its most commonly utilized services.


This section contains answers to common questions that student may have regarding the various technology services offered at ASU.

Computer Lab

ASU provides computer labs to assist students in there studies. This section provides general information and the policy governing these labs.

Create A Ticket

The ASU ITS Helpdesk is designed to allow Faculty, Staff and Students to create and track helpdesk tickets.

Please use your ASU Network ID and Password to log into the helpdesk ticketing system.

Password Reset

An online tool to help active Faculty, Staff and Students reset their ASU Network ID Password.

D2L Tutorials

Online videos designed to assist users with the Desire2Learn learning management system.