General Student Complaints
Albany State University seeks to provide the highest possible customer service to our students. The University takes student complaints and concerns very seriously and is committed to responding to these issues in a timely manner. The University has a procedure for appeals and grievances, such as academic appeals, non-academic appeals (residence life, financial aid, non-academic misconduct) and general student complaints. Submit your complaint using the General Student Complaint form. A representative from the Dean of Students Office will contact you to discuss your concern(s).