Frequently Asked Questions

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Using your ASU email credentials, log into https://asurams.campus.eab.com. Click the "Get Assistance" button on the right hand side of the screen. Select "advising" as the appointment type and then an appointment type. On the next screen pick the location (face-to-face, phone, webinar) and then select from an available date/time to schedule an appointment. Review the information on the screen and submit to schedule the appointment.

Yes. Scheduled, regular contact with your success coach is required for all first-time freshmen, any freshman and sophomore student-athlete, and any student on probation. Failure to keep scheduled appointments will seriously delay your ability to register for the next semester. Should you be academically suspended from the university, your academic support activity may be taken into consideration during the re-admission process.

Before you make a decision about changing a major you should consult with your success coach. Your success coach will connect you with support services designed to ensure you make an informed choice, that you are not lengthening your time to degree, and that you are not putting yourself in financial jeopardy. Changing your major is a big decision and one you do not have to make alone!
Schedule an appointment with your success coach to begin the process. 
  • Yes, it is called the Repeat Policy.
  • You can repeat a course up to two additional times.
  • You must earn a “C” or better in the repeat course for the new grade to count towards your GPA.
  • Yes, if you earned an “F” in the course.
  • Yes, if you earned a “D” in the course that requires a “C” or better.
  • No, if the course is not needed for your major.
  • Never repeat a course without having a conversation with your success coach and/or program director

ASU requires students to maintain a minimum of a 2.0 cumulative GPA. Students who fall below the minimum level are placed on probation. Students on probation must meet bi-weekly with their success coach, participate in tutoring and other academic workshops, and maintain a minimum of a 2.0 semester GPA (until the cumulative GPA reaches 2.0 or better) to remain enrolled in the university.

  • A student whose cumulative GPA falls below 2.00 exhibits academic deficiencies and appropriate action is required. Academic probation serves as the initial notice that the student’s performance is not currently meeting the minimum grade point average required for graduation.
  • Students with continuous unsatisfactory academic progress will be placed on academic suspension. 
  • A student who has previously had two academic suspensions, will be suspended from the University for a minimum period of five (5) years upon receiving a third academic suspension. 

When you are placed on probation you will be required to meet bi-weekly with your success coach, attend all classes, turn in all required assignments on-time, and participate in tutoring and other academic workshops. Additionally, students on probation may only register for up to 13 credit hours until they are returned to academic good standing. 

For academic purposes, a student is considered full-time with a 15 credit hour schedule and part-time if the credit load is below 12 semester hours.

For financial aid purposes, students are usually considered full-time with a semester credit load of 12 hours and part-time if the credits for any given semester fall below 12 credit hours. 

  • Contact your success coach to complete a transient application form
  • Students who wish to take course at another institution must have a 2.0 or better GPA and may not have previously failed the courses the student will take at the other institution.
  • All transient applications must be approved through the department, college, and academic affairs. 

Obtain a request to take Credit by Examination form from the Office of Academic Services and Registrar or Testing Center.

  1. Confer with your success coach about the CLEP test(s) you want to take
  2. Complete a request to take Credit by Examination and have it signed by success coach and departmental chairperson.
  3. Take signed form to the Office of Academic Services and Registrar for approval.
  4. Take copy of approved request and obtain an application and registration form for the CLEP in the Testing Center. Be sure to place the Albany State University code, 5004, in the space where scores are to be sent.

Holds are placed on a student’s account to prevent further action without having an important concern resolved. A hold may be placed on a student’s account by a number of departments. Students are to review the hold to locate the originator and seek resolution.

Academic advising holds are placed on the record of every student who has earned 60 or less credit hours. These students must meet with their success coach to be advised and the success coach will register the student. 

Yes, you can! But you need to ensure that you are prepared. You need to have consistently good access to the Internet, be comfortable working on a computer with a variety of programs, and understand communication challenges associated with online work.  If you are interested in taking online classes, see your success coach to be connected with the appropriate distance learning support specialist. 

Students who have documented disabilities, who have met all of the admissions criteria and are otherwise qualified, should voluntarily register with the university Disability Services Coordinator. Albany State University provides accommodations which enable disabled students to pursue their educational goals.

A student’s grades are located in Banner Web.

Banner Web:
To view the full academic history, a student can view an unofficial transcript at any time for free.
There is also a Final Grade link in Banner that gives the student’s their grade per semester.
To request an Official Transcript, visit www.iwantmytranscript.com and place your order.

Grade Codes and Descriptions
“A” EXCELLENT: Four quality points are allowed for each semester credit hour.
“B” GOOD: Three quality points are allowed for each semester credit hour.
“C” SATISFACTORY: Two quality points are allowed for each semester credit hour
“D” LOWEST PASSING GRADE: One quality point is allowed for each semester credit hour. (NOTE: some courses require a "C" to be considered passing).
“F” FAILURE: This mark indicates poor scholastic work or failure to officially withdraw from the course. In such cases, students must take the required courses at the next opportunity. Students may repeat an elective course if desired. No quality points are allowed.
“I" This symbol indicates that a student has completed the major portion of the requirements for a given course, but for reasons beyond expected control, such as illness or family emergency, could not complete the course requirements. Normally, incomplete grades must be removed by the end of the first semester following the awarding of the incomplete. If an "Incomplete" is not satisfactorily removed after two semesters of matriculation, the symbol "I" will be changed to "F". To remove an “Incomplete”, the student must secure a permit from the Office of Academic Services and Registrar and submit it to the instructor. The instructor will execute a Request to Remove an Incomplete form and submit it to the Office of the Vice President of Academic Affairs for approval.
“IP” The “IP” symbol indicates that credit has not been given in courses that require a continuation of work beyond the semester for which the student signed up for the course. The use of this symbol is approved for dissertation and thesis hours and project courses. Students may enroll in and take courses in which the “IP” symbol is awarded for up to three successive terms. With the exception of Learning Support courses, this symbol cannot be used for other courses. If the student has not completed the course(s) after successive terms, the student must request and be granted approval to re-enroll in the course(s) by the Department Chair, Dean and Vice President for Academic Affairs. This symbol cannot be substituted for an “I” (incomplete).
“W” This symbol indicates that a student was permitted to withdraw without penalty. Withdrawals without penalty will not be permitted after the midpoint of the total grading period.
“WF” This symbol indicates withdrawal with penalty.
“S” This symbol indicates that credit has been given for completion of the degree requirements for work other than academic course work. Use of this symbol is approved for dissertation and thesis hours, student teaching, clinical practicum, internship, proficiency requirements in graduate programs courses. Exceptions to the use of this symbol for academic course work must be submitted to the Chancellor for approval and requested by the Vice President for Academic Affairs.
“U” This symbol indicates unsatisfactory performance in a student’s attempt to complete degree requirements other than academic course work. The use of this symbol is approved for dissertation and thesis hours, student teaching, clinical practicum, internship, and proficiency requirements in graduate programs. Exceptions to the use of this symbol for academic course work must be submitted to the Chancellor for approval by the Vice President of Academic Affairs.
“V” This symbol indicates that a student was given permission to audit a course. The student may not transfer from audit to credit status or vice versa during the semester.
“K” This symbol indicates that a student was given credit for a course via credit by examination program and requires approval (CLEP, AP, Proficiency, etc.).
“NR” This symbol indicates no grade reported by the instructor, and is designed for temporary use.
  • Incomplete grades should be removed by the end of the first semester following the awarding of the incomplete. If an "Incomplete" is not satisfactorily removed after two semesters of matriculation, the symbol "I" will be changed to "F".
  • To remove an “Incomplete”, the student must secure a permit from the Office of Academic Services and Registrar and submit it to the instructor. The instructor will execute a Request to Remove an Incomplete form and submit it to the Office of the Vice President of Academic Affairs for approval.

Yes, a student that misses a semester will have to re-apply. Summer is considered an optional semester and if a student is to miss this semester, they will not be automatically withdrawn from the university.

Study Abroad is a global program offered to ASU students.
Visit the Office of International Education (OIE)

The normal credit load is from 15 to 16 semester hours.

  • Students desiring to carry more than a normal load must have the approval of their success coach, department chairperson and dean of the respective school.
  • Permission to carry 17 or 18 hours will require a 3.0 or above cumulative grade point average.
  • Permission to carry more than 18 hours will require a 3.0 or above cumulative average and a 3.0 semester GPA during the last semester of residence.
  • A graduating senior can carry an overload with a 2.5 cumulative GPA one semester (only) during the senior year.
  • In special cases, students may be permitted to carry more than 20 hours per term provided permission is granted by the Vice President for Academic Affairs. No student will be allowed to carry more than 23 hours during any one semester.

0 - 30 hours – Freshman
31 - 60 hours – Sophomore
61 - 90 hours – Junior
91+ hours – Senior

Title IV aid cannot be paid for coursework not related to a student’s program of study