Tuition Payment Frequently Asked Questions

Looking for answers? Click the questions below to find out more!

Where do I go to pay my account balance?

Log on to the ASU Touchnet Portal - You will be able to make a payment by Web Check (at no cost) or by Debit/Credit card (2.75% fee).  Please make sure when paying by Web Check that you have your correct banking and routing information available.  https://secure.touchnet.net/C25987_tsa/web/caslogin.jsp

Where can I find the cost of my tuition and fees? 

A student can log into their banner web account or log in to their ASU Touchnet Portal.  To review the tuition and fee schedule, log into ASURAMS.edu – Students- Money Matters- Tuition and Fee Schedule.

FY2023– Tuition Rates (Campus Rates)

2 year in state tuition rate is $95 per credit hour / out of state rate is $359.67

4 year in state tuition rate is $169.33 per credit hour/ out of state rate is $616.07

Graduate in state tuition rate is $191 per credit hour/ out of state rate is $762

https://www.asurams.edu/fiscal-affairs/student-accounts/tuition-payment/schedule.php

 

FY 2023 -Tuition Rates -100% online tuition (all courses are being taught online)

2yr - $95 per credit hour   4yr- $169.33 per credit hour - Graduate - $300 per credit hour with all programs paying the Technology Fee

 https://www.asurams.edu/fiscal-affairs/student-accounts/tuition-payment/schedule.php

 

What are the mandatory fees and why do we have to pay these fees?

The mandatory fees are mandated and approved by the Board of Regents.  These mandatory fees fund the different programs on campus.  These include- Access Card Fee, Activity Fee, Athletic Fee, Health Fee, Student Center Facility Fee, and Technology Fee.  Student taking course on campus will pay these fees. 

See URL for further explanation of mandatory fees.  http://www.asurams.edu/fiscal-affairs/student-accounts/fee-description.php .

Where can I find important dates, such as Payment Deadlines, First day of Class, Financial aid disbursement, and Refund Dates? 

You can find important dates on the Academic Calendar http://www.asurams.edu/enrollment-management/office_of_the_registrar/academic-calendar/index.php and also important dates can be found on the Student Accounts webpage- Student Accounts Calendar. http://www.asurams.edu/fiscal-affairs/student-accounts/student-accounts-calendar.php

 

What are the refund options and how long will it take to receive my refund?

 Once your bill is paid in full and you still have a credit balance on your account, a refund will be processed to your refund method on file.  We have two different methods to issue your refund.  By Direct Deposit which only takes 24-48 hours after processing or if you do not go in your Touchnet Portal to update refund method you will receive a paper check which takes 7-10 days after processing.  All Parent Plus loans where the funds are to the parent will be paper checks sent to the address on the plus loan application.
 

What can my ASU Touchnet Portal do for me?  

 

Here, you will find the selections for making a payment, setting up your refund method, reviewing your bill, and receiving your 1098t form electronically.  https://secure.touchnet.net/C25987_tsa/web/caslogin.jsp

 

If I do not have sufficient financial aid to cover my account balance, what can I do? 

We offer the Nelnet Payment Plan. This plan will allow you to pay your bill interest free in smaller monthly payments.  Once fees are posted to your student’s account you can enroll into this program.  Any balance over $4500 will be included in the down payment.  

To receive information on the payment plan log in  https://mycollegepaymentplan.com/ASU.  

Who is eligible to participate in the Nelnet plan?
Any currently enrolled student.
Is the Nelnet plan only for self-funded students, i.e. those without scholarships and/or financial aid?
No, all students are eligible.
How does my financial aid figure in with the Nelnet Plan?
The plan is designed to help you finance the balance you still owe after your financial aid has been applied to your account for the current term only.  Remember these payments are interest free.   
Can I go ahead and participate in the Nelnet plan before my financial aid is settled?
Yes, you may participate before your financial aid is settled.
If I don’t apply for the Nelnet plan Fall, can I apply for Spring or Summer?
Yes.   Each semester stands alone.  So if a student owes a balance from previous terms, they will need to pay this amount directly to Albany State University.
Who determines the deadlines and how do I request more time to apply?

Nelnet, the third party vendor, sets the dates based upon our academic calendar.  There is no grace period, late period, etc.

To receive information on the payment plan log in  https://mycollegepaymentplan.com/ASU

Who Is Nelnet and why is ASU working with them?
Nelnet Business Solutions (NBS) has an agreement with the University System of Georgia (USG).  Several USG institutions now offer this payment plan option. Nelnet has been in the tuition management business for 15 years.
If payments are made automatically from my bank account or charged to my credit card, does that mean NBS or the institution on this contract has direct access to my account?
No. This is a common misconception about automatic payments. No one other than you and your financial institution has access to your account. When you arrange to make an automatic payment through NBS, you authorize a specific payment amount to be paid by your bank or credit card company on a specific date.
When will your Nelnet monthly payments begin?
Monthly payments will be processed starting on the first payment date you select when you enroll for monthly payments via NBS Enterprise Portal. Your payments will be processed on the same date each month.
Can I pay the total contract amount in one payment?
No, unfortunately only budgeted payments are allowed via NBS Enterprise Portal.
What happens if the payment date is on a weekend or holiday?
If the payment date falls on a weekend or banking holiday observed by the Federal Reserve, the payment will be attempted on the next business day. Although NBS specifies the date each payment will occur it is the responsible party’s financial institution that determines the time of day the payment is debited to the account (this applies to Automatic Bank Payments only).
What happens if a payment is returned?
If a monthly payment is returned, you will receive an e-mail or letter from NBS with instructions on how the returned payment will be handled. A $30 NBS Returned Payment Fee will be assessed for each returned payment. Your financial institution may also assess a fee. NBS Returned Payment Fees are subject to change in future academic terms. If it is the down payment or enrollment fee that is returned, the agreement will be terminated and a new agreement would need to be established if options still exist.
Who do I contact if I have additional questions concerning Nelnet?
Contact Nelnet at 1-800-609-8056 or at
www.mypaymentplan.com.