Enrollment Management and Student Success
The Divisimission is to formulate strategies and develop programs and services designed to achieve the enrollment, retention, and graduation goals of the University. The Enrollment Management and Student Success staff strives to support the mission of the University by providing unparalleled service to students as they pursue their educational and career goals.
Albany State University seeks to provide the highest possible customer service to our students. The University takes student complaints and concerns very seriously and is committed to responding to these issues in a timely manner. The University has a procedure for appeals and grievances, such as academic appeals, non-academic appeals (residence life, financial aid, non-academic misconduct) and general student complaints. Go to the General Student Complaint or Unresolved Issues site complete the form. This will assist us in appropriately responding to your concern in a timely fashion.
| VP for Enrollment Management and Student Success Office Hours | |
|---|---|
| Monday - Friday | 8:00 AM - 5:00 PM |
| Ram Central Hours (West Campus, C Building – Student Center) | |
|---|---|
| Monday - Thursday | 8:00 AM - 4:30 PM |
| Friday | 8:00 AM - 2:00 PM |
| Holiday Week Exceptions (Office Closed) | |
|---|---|
| New Year's Day | January 1, 2025 |
| MLK Day | January 20, 2025 |
| Memorial Day | May 26, 2025 |
| Juneteenth | June 19, 2025 |
| Independence Day | July 4, 2025 |
| Labor Day | September 1, 2025 |
| Thanksgiving | November 28 - 29, 2024 |
| Christmas and New Year's Day | December 25, 2025 through January 1, 2026 |
Vice President of Enrollment Management and Student Success
Contact Information:
| Campus | Vice President Office Location | Mailing Address |
|---|---|---|
| West | C Building (Student Center) Room 156 |
2400 Gillionville Road Albany, GA 31707 |
| EMSS Contacts | ||
|---|---|---|
| Department | Phone Number | Email Address |
| Ram Central | (229) 500-4358 | ramcentral@asurams.edu |
| Academic Advising | (229) 500-2002 | academicadvising@asurams.edu |
| Admissions | (229) 500-4358 | |
| Adult Education | (229) 500-2070 | |
| Career Services | (229) 500-2009 | |
| Dual Enrollment | (229) 500-2832 | |
| Financial Aid | (229) 500-4358 | |
| Military Education | (229) 500-2070 | |
| Office of the Registrar | (229) 500-4358 | |
| Student Success | (229) 500-2927 | |
| Testing Center | (229) 500-2921 | |
| Bursar (Student Accounts) | (229) 500-4358 | |