FAQs for Staff

If a person isn’t wearing a mask should I inform them that all employees and students are required to wear one?
Yes. Mask are now required as of July 15th per policy.
Who should I notify if a person refuses to wear a mask?
You supervisor.
I have a (health condition) am I excused from wearing a mask?
You should submit a request to HR for an accommodation.
I recently tested positive, what are my next steps? Who should I tell?
Self-isolate at home, contact your supervisor that you have tested positive, and await further direction from HR. If available to work, telework from home. If unable to work, speak with HR regarding available leave options.
Will I be forced to use my sick leave or go on unpaid leave if I have been instructed by a medical professional to self-quarantine or self-isolate?
No, each situation requires individual analysis with HR and your supervisor to determine what the options for remote work and/or leave options are.
What should I do if an employee comes to work and exhibits COVID-19 symptoms?
Employees who have symptoms when they arrive at work or become sick during the day should immediately be separated from other employees, customers, and visitors and sent home. Employees who develop symptoms outside of work should notify their supervisor and stay home.
What resources are available to me and my family to help manage the anxiety of COVID-19?
USG has partnered with KEPRO to provide employees and their family members with a comprehensive Employee Assistance Program (EAP). Full-time and part-time employees, family, and household members have access to the program. Services are free and confidential, within the bounds of the law. The EAP is available 24/7/365 and provides the following services. Contact KEPRO at 1-844-243-4440 or go to www.eaphelplink.com and use the company code USGcares.