Project Management Office
The Project Management Office is responsible for managing many of the University’s major projects, particularly when it comes to projects involving integrating new software or upgrading existing software. We create very detailed project plans and do our best to outline every piece of the project that is needed, along with allocating resources and managing the risks and deadlines.
What is a Project?
A project is a temporary endeavor undertaken to create a unique product service or result. A Project is temporary in that it has a defined beginning and end. A project also has a defined scope and predetermined resources. The ITS Project Management office handles projects that intersect with various University offices and assists with technical resources, support, and coordination.
When should you request ITS Project Management Assistance?
It is best practice to request project management assistance during initial discovery, preferably before you purchase any software application. The ITS PMO will need to evaluate the amount of resources that will go into launching the project and whether or not we have those resources available at the proposed time. If we do not have the available resources on site, you may be required to outsource technical resources to implement your project, which will likely result in additional costs.
Meet the Project Management Team
Jodie Kretzer, Director of Technical Services
Jodie Kretzer currently serves as the Director of Technical Services. Jodie holds both a Master’s in Business Administration and a Master’s in Information Technology. Jodie previously served as the Interim Director of Project Management and led the Helpdesk, Desktop Support and Classroom Technology teams during this time. Jodie was selected as an Albany Under 40 Finalist in 2018 and is a part of Leadership Albany’s 2018-2019 class. In his free time, Jodie enjoys traveling and spending time with his family.
Malinda Lynn, Project Coordinator II
Malinda Lynn is a level two Project Coordinator within the Project Management Office. She received her Associate’s in Computer Science in 2016 and her certification as a Certified Associate of Project Management in 2019. She also holds her Certification as a certified user of Smartsheet. Malinda is currently working on her Bachelor’s Degree in Computer Science and is studying for her Project Management Professional Certification. Being born and raised in Albany Georgia and the surrounding areas, Malinda takes pride in her contributions at Albany State University and the community. When she is not glued to her computer working on projects or studying, you can find her volunteering at the BMX track with her two children down at Chehaw Park. During her spare time, Malinda enjoys practicing yoga, camping, and traveling.
Brittany Goodwin, Project Coordinator
Brittany Goodwin is a Project Coordinator within the Project Management Office. She received her Double Major Associates in Biological Science and Business Administration from Darton State University in 2015. She currently holds her certification in Smartsheet as a certified user and is prepping for her Certification as a Certified Associate of Project Management from the Project Management Institute. Brittany is currently attending Georgia South Western for her Bachelor’s in Marketing. In her spare time she enjoys traveling, visiting friends and family. She has her PADI certification, enjoys the open waters and has her class M License enjoying spontaneous rides on her Harleys.
April Hawkins, Training and Development Specialist
April Hawkins is the IT Trainer and Development Specialist within the Project Management Office. She is a legacy student from Albany State University. April received her Bachelor’s in Sociology and has her Master’s in Business Administration here at Albany State. She manages the IT Professional Development Training Workshops for all faculty and staff as well. She assesses the campus training needs through surveys, observations, and consultations with various department faculty and staff. The purpose of these workshops is to develop and provide technical trainings for the overall growth and advancement of the campus community. She has collaborated with many other departments in facilitating trainings for new applications for the campus community. Also, she organizes and develops training manuals, guides, training videos, course materials, and visual materials for faculty, staff and students on relative applications. As a native of Albany, she enjoys reading, traveling, game nights and enjoying spa retreats.
|Admin Staff Office Hours||East campus Office Location||Contact Information|
|Monday - Friday||James Pendergrast Library||Telephone: (229) 500-4357|
|8:00 a.m. - 5:00 p.m.||504 College Drive||Fax: (229) 500-4915|
|Albany, GA. 31705|
|Helpdesk Hours||West Campus Office Location||Submit a Service Request|
|Monday - Thursday||Technology Bldg (A Bldg.)||helpdesk.asurams.edu|
|8:00 a.m. - 6:00 p.m.||2400 Gillionville Roadfirstname.lastname@example.org|
|Friday: 8:00 a.m. - 5:00 p.m.||Albany, GA. 31707|